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Terms Of Use

These Terms of Use (“Terms”) govern your use and access to the Website maintained by Carondelet Health Network (“CHN”) and are a written agreement between you and CHN.  The Website consists of all web pages located on the following root domain(s): www.carondelet.org

1. Amendment.
These Terms may be amended from time to time at the sole discretion of CHN.  Your use of the Website evidences your acceptance of these Terms and your continued use of the Website evidences your continued acceptance of the then current Terms.  In addition, individual webpages and groups of webpages (“Microsites”) within the Website may contain additional or more specific terms governing the use, access, and rights of the parties with respect to such the information and services made available on the Microsites.

2. Medical Disclaimer. 
IF THIS IS A MEDICAL EMERGENCY, PLEASE IMMEDIATELY CALL EMERGENCY PERSONNEL (911) TO GET PROMPT MEDICAL ATTENTION.  DO NOT RELY ON ELECTRONIC COMMUNICATIONS FOR ASSISTANCE IN REGARD TO YOUR IMMEDIATE, URGENT MEDICAL NEEDS.  E-MAIL, CHAT, INSTANT MESSAGE AND TEXT MESSAGES ARE NOT MONITORED FOR PURPOSES OF RESPONDING TO EMERGENCIES.

3. Privacy Policy.
This section of the Website Terms of Use (“Privacy Policy”) relates solely to how CHN uses information received directly from you through the Website or from the computer you are using.  The Privacy Policy does not apply to information CHN obtains about you from other sources.  Certain portions of the Website may require that you provide certain personal information:  e-mail address, name, zip code, age, gender, etc., in order to provide you with more focused information on a health care topic.  In other instances, CHN may give you the option to provide information or additional information.  In addition to assisting in your use of the Website (see cookies below), CHN may use this information in aggregate form to produce anonymous, aggregated statistical information which we use to improve the Website and information made available through the Website. 

CHN knows that you care how information about you is used and appreciates your trust that it will do so carefully and sensibly.  To the extent that you are using the Website for purposes of scheduling treatment, communicating with a health care provider regarding treatment, or paying for or inquiring about payment for health care services provided by CHN, the information you provide to CHN may be governed by the Health Insurance Portability and Accountability Act of 1996 (HIPAA).  In accordance with the requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the regulations implementing it, CHN maintains a Notice of Privacy Practices which can be viewed by clicking here [insert hyperlink].  To the extent that CHN creates, receives, maintains or transmits electronic PHI on your behalf, CHN shall:

(a) Comply with 45 C.F.R. §§164.308, 310, 312, and 316 in the same manner as such sections apply to a covered entity, pursuant to Section 13401(a) of HITECH, and otherwise implement administrative, physical and technical safeguards that reasonably and appropriately protect the confidentiality, integrity and availability of electronic PHI;

(b) Ensure that any agent to whom CHN provides electronic PHI agrees to implement reasonable and appropriate safeguards to protect it; and

(c) Report to you any security incident of which CHN becomes aware.

4. Contents of Website.
The entire content of the Website is copyrighted as a collective work under the United States and other copyright laws.  CHN holds the copyright in the collective work. The collective work includes works which are the property of CHN's licensors, which are also protected by copyright and intellectual property laws.  This Website contains a variety of types of information: (1) information about CHN (locations, hours of service, services offered, etc.); (2) educational information about health care related topics and treatment options that is developed by CHN and/or licensed from third parties; (3) information about the medical staff of CHN; and (4) links to third party sites. 

a). Information about CHN.  CHN has taken reasonable efforts to ensure the accuracy of the information that it provides.  However, CHN is a dynamic organization and no warranty is made regarding the accuracy of information that is provided via the Website.

b). Educational Information.  The educational information made available via the Website is either licensed from third party providers or has been derived from third party sources.  In certain limited instances, educational information has been developed by CHN.  In any case, CHN makes no warranty regarding the accuracy of the educational information provided via the Website and all such information is provided “AS-IS”.  Educational information is not a substitute for, and should not be construed as medical advice.  The educational information is a summary of general findings in medicine and does not take into account all of the factors that may impact a particular medical issue or condition experienced by a particular patient.  You should consult a health care provider if you have any specific questions or concerns regarding your health.

c). Medical Staff Information.  CHN will use reasonable care to ensure that information contained on the Website about our medical staff is current and accurate.  However, due to the dynamic nature of health care, CHN makes no guarantees regarding the accuracy of this information.

d). Links.  The Website may contain links to other sites. These links are for the convenience of visitors to the Website only and CHN makes no representations whatsoever regarding such other sites. You should review the privacy policies of other sites carefully before providing any information to such sites. CHN is not responsible for the privacy policies or procedures or the content of any other site.

5. License.
CHN implements security procedures to protect personal information you submit from misuse or unauthorized disclosure.  The personal information that you submit is stored in CHN's secure databases behind an electronic firewall.  You can access your personal information only by using a password.  CHN encourages you to change your password regularly and not to share it with anyone.

CHN makes every effort to safeguard your personal information.  However, like other internet sites, we cannot guarantee that it is completely secure from people who might attempt to evade security measures or intercept transmissions over the Internet.

Similarly, CHN cannot completely ensure the privacy of e-mail communications to and from our site because they are not encrypted and, therefore, not secure.  These communications, like most Internet e-mail, could be intercepted without your knowledge and permission, while in transit to or from the Website.  If you are concerned about your privacy, CHN suggests that you do not use e-mail to communicate information to CHN that you consider sensitive.

6. Patient Portholes.
The Website may provide a secure method of communicating with CHN and health care professionals.  The information provided through any instant communication method, such as nurse chat, is for general educational purposes and is not medical advice.  If you have a specific question or concern you should contact your physician.  IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY YOU SHOULD CALL 911.

7. Cookies.
CHN is committed to providing you with full and transparent information about cookie use.

What are cookies?
Cookies are small text files which are stored on your computer (or smartphone or other device used to access the internet) whenever you visit a website. The Website uses cookies for different reasons to enhance your visit, including to navigate between pages, store your user ID and password securely, store preferences and personalize home pages, identify which parts of a site you have visited and to perform other administrative functions.

A cookie cannot retrieve any other data from your computer or capture your E-mail address. Each cookie is unique to your web browser. Some of the functions that cookies perform can also be achieved using alternative technology. CHN uses the term 'cookies' in this policy to mean cookies and all similar mechanisms.

Cookies CHN uses, and their purposes:

 Type of Cookies  Function   Example 
Essential Cookies  These cookies are vital to the basic performance of the Website; they enable critical authentication and validation, session management, and fraud prevention functions.    Cookies that -
• identify if the user has successfully logged on
• enable validation of the user, and session management for CHN applications
• store the authentication (secure login) data for our merchant clients when they log in
• enable fraud tracking and prevention functions.
Functionality Cookies These cookies provide you with additional functionality and enable CHN to remember the settings that you may have previously applied, such as language preference and font size.  Cookies that -
• allow CHN to remember what preferences you may have set
• allow CHN to remember your login details, like your user ID.
Performance Cookies These cookies track which pages you visit more frequently and how you use the Website and its links. They also allow CHN to promptly identify and fix any issues that might impact your journey within the Website. The information that these cookies collect is not personal information, and is evaluated in terms of pages visited, not the physical person visiting them. Cookies that -
• allow testing different versions of the same page, so CHN can assess which page layout provides the best customer experience
• enable analysis of visitor information such as browser usage, new visitor numbers, response to marketing activity, and shopping times.
CHN Marketing Cookies These cookies ensure that the marketing messages you receive on the Website are relevant to you. Cookies that -
• allow CHN to make sure that CHN online marketing and experiences are relevant to you
• hold an identifier for the user, which, when used in conjunction with other offline data, enables CHN to recognize our logged in customer and provide personalized marketing to them.
Third Party Marketing Cookies  These cookies may be placed in your browser by a third-party advertising network or company that helps deliver the advertisements ('ads') that you see online. These 'third-party cookies' may be used to create a profile about your online activities and deliver ads tailored to you and your interests. Please note that CHN has relationships with these carefully-selected and monitored third parties or suppliers who set these cookies in order to show you different products and services based on what you appear to be interested in.  

 

  

 

 

How to turn off cookies in your browser. 
CHN cookies do not store sensitive information such as your name, address or payment details; they simply hold the 'key' or 'id' that, once you've signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies, you can use your browser to do this. Each browser is different and your browser 'Help' function will show you how to do this.

Please note that if you choose to disable cookies, it will affect how the Website works.  For example, while you will still be able to view the Website, you will not be able to log on to secure portions of the Website or make payments.

8. Children’s notice. 
CHN is committed to protecting the privacy of children.  The Website is intended for adults (people 18 years old and older) and for children (people under the age of 18) with the supervision of a parent or guardian.  CHN does not knowingly allow children under the age of 13 to register on the Website for any purpose or to access any features that require registration.  CHN requires visitors to indicate their year of birth to register.  If CHN learns that it inadvertently collected identifying personal information from a child under the age of 13, CHN will promptly delete that information from the system.

9. DISCLAIMER OF WARRANTIES. 
EXCEPT AS OTHERWISE EXPRESSLY SET FORTH HEREIN, CHN AND THIRD PARTY LICENSORS MAKE NO WARRANTIES OF ANY KIND REGARDING THE ACCURACY OF THE INFORMATION PRESENTED ON THIS WEBSITE.  ALL INFORMATION MADE AVAILABLE THROUGH THIS WEBSITE IS PROVIDED ON AN “AS IS” BASIS, UNLESS EXPRESSLY AGREED OTHERWISE IN A SIGNED WRITING. CHN AND THIRD PARTY PROVIDERS, DO NOT WARRANT THE ACCURACY, COMPLETENESS, CURRENCY OR RELIABILITY OF ANY OF THE CONTENT OR DATA FOUND ON THE WEBSITE (MUCH OF WHICH IS PROVIDED BY THIRD PARTY PROVIDERS).  CHN AND THIRD PARTY PROVIDERS DISCLAIM ALL WARRANTIES AND CONDITIONS, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND THOSE ARISING BY STATUTE OR OTHERWISE IN LAW OR FROM A COURSE OF DEALING OR USAGE OF TRADE. CHN AND THIRD PARTY PROVIDERS DO NOT WARRANT THAT THE WEBSITE, ITS SERVERS OR ANY E-MAIL SENT FROM CHN AND THIRD PARTY PROVIDERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.  SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES, SO THE FOREGOING DISCLAIMER MAY NOT APPLY TO YOU.

10. LIMITATION OF LIABILITY. 
CHN AND THIRD PARTY PROVIDERS ASSUME NO RESPONSIBILITY, AND SHALL NOT BE LIABLE FOR, ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, OR BROWSING IN THE WEBSITE OR YOUR DOWNLOADING OF ANY MATERIALS, DATA, TEXT, IMAGES, VIDEO OR AUDIO FROM THE WEBSITE.  IN NO EVENT SHALL CHN AND THIRD PARTY PROVIDERS BE LIABLE FOR ANY CLAIMS WITH RESPECT TO THE SERVICES OFFERED OR PROVIDED THROUGH THIS WEBSITE. CHN HEREBY DISCLAIM ANY LIABILITY, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY SERVICE PROVIDERS THROUGH THE WEBSITE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE OR OTHERWISE, OF SUCH SERVICE PROVIDERS.

11. INDEMNIFICATION. 
YOU AGREE TO DEFEND, INDEMNIFY AND HOLD HARMLESS CHN  AND ANY THIRD PARTY PROVIDERS, AND EACH OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND AFFILIATES, FROM AND AGAINST ANY CLAIM, COST, DAMAGES, LIABILITIES, EXPENSES, CAUSES OF ACTION OR DEMANDS, INCLUDING WITHOUT LIMITATION REASONABLE LEGAL FEES, BROUGHT (I) BY OR ON YOUR BEHALF IN CONNECTION WITH OR RELATING IN ANY MANNER TO THE TRANSACTIONS CONTEMPLATED BY THE TERMS OF USE OR (II) BY ANY THIRD PARTIES AS A RESULT OF YOUR USE OR RECEIPT OF INFORMATION MADE AVAILABLE THROUGH THIS WEBSITE.

12. Marketing opt out. 
The Website provides users the opportunity to opt-out of receiving communications from CHN and its partners.  To opt-out, please click here [insert hyperlink or otherwise describe process].

13. Copyright and Trademark Notices.
All content of this Website is the property of CHN or its licensors.  All rights reserved. CHN and the CHN logo are registered trademarks of CHN. Other product and company names mentioned herein may be the trademarks of third party licensors.

14. Digital Millennium Copyright Act Compliance. 
This Website is a conduit for content licensed and provided by third parties. If you have any copyright concerns about any materials posted on this Website by others, please let CHN know. CHN complies with the provisions of the Digital Millennium Copyright Act applicable to Internet service providers (17 U.S.C. § 512). Please provide CHN with written notice (“Notice”) by contacting our Designated Agent at the following address:
Carondelet Health Network.
Attn: General Counsel
2202 Forbes Boulevard
Tucson, AZ 85745

15. Choice of Law. 
This Agreement shall be interpreted in accordance with and governed by the internal laws of the State of Arizona excluding its conflict of laws rules.

16. Jurisdiction.
Each party irrevocably agrees that any claim brought by it in any way arising out of the Website must be brought solely and exclusively in state or federal courts located in Tucson, Arizona, and each party irrevocably accepts and submits to the sole and exclusive jurisdiction of each of the aforesaid courts in personam, generally and unconditionally, with respect to any action, suit, or proceeding brought by it or against it by the other party.

17. Notice. 
CHN may deliver notice to you under these Terms by means of electronic mail, a general notice on the Website, or by written communication delivered by first class U.S. mail to your address on record with CHN account information.

Any notice provided to CHN with respect to these Terms should be provided to:

Carondelet Health Network
Attn: General Counsel
2202 Forbes Boulevard
Tucson, AZ 85745