What is a “Hot Spot”?
A "Hot Spot" is specific geographic
location in which an access point provides public wireless
broadband network services to mobile visitors through a wireless
local area network. Hotspots are commonly located in heavily
populated places typically airports, train stations, libraries,
convention centers and hotels.
CHN’s Hot Spot allows Internet communication with family,
friends, and loved ones. Using our wireless connection and your
Internet email account, you can send photos of the newborn and
communicate with friends and family.
Protect Yourself!
Anytime you are connected to the
Internet, you are prone to security risks. Following the tips
below will help you minimize some of the security risks.
Be cautious when filling in personal information (name,
Social Security Number, credit card info, etc.) on websites.
Your identity can be easily stolen over the Internet if the
website does not have built-in security for you. Always check
for the padlock symbol at the bottom of your browser that
indicates secure sites.
- Do not download files from the Internet unless you are
certain that the files are from a safe source.
- Do not open email attachments from email addresses that
you do not know. Even if you do know them, make sure the
attachment is safe before opening it.
- Install virus protection software and keep it up to
date. Insure that your device has the latest security
updates from the vendor (i.e. Microsoft)
- Do not leave your personally-owned wireless device
unattended.
- Never leave personal information accessible.
- If possible, lock the wireless device so it can only be
accessed by a password.
- Keep the serial number of the wireless device in a safe
place in case of loss or theft.
Disclaimer
Your use of the Carondelet Health
Network wireless Internet connection is at your own risk. As
with most public wireless hot spots, the hospital’s wireless
connection is not secure. There can be non-trustworthy third
parties between the user and anybody with whom the user
communicates. Any information being sent or received could
potentially be intercepted by another wireless user. Cautious
and informed wireless users should not transmit their credit
card information, passwords, and any other sensitive personal
information while using any wireless “hot spot.”
CHN assumes no responsibility, and shall not be liable for
any loss of data to, damages to, or viruses that may infect your
computer equipment or other property on account of your access
to, use of, or browsing in any website, or your downloading of
any materials from websites.
Any restriction or monitoring of a minor’s access to the
hospital’s wireless network is the sole responsibility of the
parent or guardian.
CHN cannot guarantee that your hardware will work with the
hospital’s wireless connection.
If you have problems accessing the Internet over the wireless
connection, staff cannot assist in making changes to the user’s
network settings or perform any troubleshooting on your device.
You should refer to owners’ manual for your device or other
support services offered by your device manufacturer.
Frequently Asked Questions About Wireless
What is wireless Internet access?
Wireless Internet access means that you can access the World
Wide Web without any cables connecting you to a port. Wireless
service uses radio frequencies between your computer and the
Internet to connect you.
Do I have to pay for wireless Internet access?
No. Our wireless Internet access is free for our patients,
visitors, physicians, and employees.
Where can I access this service at Carondelet?
As long as you are within St. Joseph’s, St. Mary’s, Holy Cross,
or the Carondelet Health Network Office building you can quickly
and conveniently access the Web.
What hardware and software will my laptop need?
A wireless card is required to connect. It is a piece of
hardware that either came installed on your laptop, or that can
be installed after purchase.
Where can I get a wireless card?
Most computer/home electronic stores are either able to sell or
install wireless cards.
Do I have to own a certain kind of computer to access this
service?
You will need a portable computer (laptop or tablet) or a
handheld personal digital assistant (PDA) device with a standard
Internet browser, as well as a wireless compliant 802.11b or
802.11g Ethernet card. While some computers have Ethernet cards
built in, others have them installed in the PC card slot.
What if I use a Mac?
You can still access the Internet. All you need is an Airport®
card, or any other wireless compliant 802.11b or 802.11g card
installed.
Where can I buy a wireless card?
Wireless cards may be purchased from most electronics retail
stores.
So how do I connect to wireless Internet access at
Carondelet?
Windows XP (with Service Pack 2):
- Verify that wireless communication is enabled on your
laptop.
- Right-click the wireless network connection icon in your
taskbar and then click View Available Wireless Networks.
- The Wireless Network Connection dialog box appears. If
no networks appear, click Refresh Network List in the
upper-left corner.
- Choose the wireless network Carondelet by clicking on
its name, and then click Connect.
- Windows XP will briefly change the network's connection
status to Acquiring Network Address, and then to Connected.
You can now close the Wireless Network Connection dialog
box.
- Open your browser, you will be directed to the CHN
Services Page, review the CHN Disclaimer and click on
Register if you agree to the terms.
- You will be redirected to the CHN Web Site, at which
point you can type in the name of any Internet Web site you
wish to visit. You may need to refresh your original URL
name by hitting the Refresh button on your browser tool bar.
Windows XP (pre-Service Pack 2):
- Follow Steps 1 and 2 for Windows XP (with Service Pack
2).
- Highlight Carondelet and check the box next to Allow me
to connect to the selected wireless network, even though it
is not secure.
- Click on the Connect button.
- Follow Steps 6 and 7 for Windows XP (with Service Pack
2).
Windows 2000:
- Click on the icon of the software you loaded that came
with your Wi-Fi card. NIC card software may vary. The
software will list all available Wi-Fi hot spots in your
vicinity.
- Click on Carondelet (or type Carondelet) and select
Connect or OK.
- Follow Steps 6 and 7 for Windows XP (with Service Pack
2).
Macintosh (OS X Only):
- Select System Preferences.
- Select Network.
- Select Airport in the Show menu.
- Click on TCP/IP tab, and make sure DHCP is selected.
- Click on the Airport tab and select Carondelet.
- Click Apply Now.
- Follow Steps 6 and 7 for Windows XP (with Service Pack
2).
Whom should I contact if I can’t get my browser to connect
to any Web pages?
You should contact the following Help Desks:
- Holy Cross Hospital: 520-872-4767
- St. Joseph's Hospital: 520-872-4767
- St. Mary's Hospital: 520-872-4767
Our staff will verify the current operational state of the
wireless Internet system. Our Help Desk is designed to ensure
that this system is up and running. While our professionals will
also be available for basic configuration questions, please
consult your owner’s manual; call your computer manufacturer’s
customer service line and/or log onto the manufacturer’s Web
site if you’re experiencing more complicated issues.
Will I be able to access my personal or corporate e-mail?
Yes. However, you may need to contact your Internet service
provider or company for special instructions.
Can I access my business network through this service?
Yes. CHN will allow access to common virtual private network (VPN)
ports
How fast is this service?
CHN uses 2mbs data lines that are 35 times faster than dial up
access. Depending on the number of users on the system, your
performance may vary. You can quickly and conveniently access
the Web.
Is my connection secure?
Wireless Internet access provides open, unrestricted, and direct
access to the Internet. Please be sure that your laptop's
anti-virus and firewall software are up-to-date. Use it at your
own risk. CHN is not responsible for sensitive information
communicated through this wireless connection, such as credit
card, personal data, or banking information. Wireless access is
a complimentary service we make available for the convenience of
our patients and visitors. |
