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St. Joseph's Hospital

Billing Assistance

Billing Assistance


PAY YOUR BILL ON-LINE:
For your convenience Carondelet Health Network offers on-line bill pay by logging onto: HTTPS://CARONDELET.WEBVIEW.COM/

Patient Financial Services

Customer Service Representatives at Carondelet Health Network are here to assist you and your family with billing questions. Feel free to contact us at (520) 872-7100 for:

    An explanation of your bill 
    To make payment arrangements 
    An explanation of your balance and what your insurance paid

For your convenience, this website will allow you to e-mail your questions to us 24 hours a day. You can expect a prompt response within one business day. For security reasons we will respond by phone or via U.S. Postal Service. Any information you provide will be kept strictly confidential. 

Our Customer Service Representatives are available by phone weekdays from 8 a.m. to 4:30 p.m. Additional contact information is provided at Contact Us.

Financial Assistance

Carondelet Health Network, a non-profit health care organization offers a Financial Assistance program for patients who require hospitalization or receive care in our emergency rooms.

Carondelet Health Network, Patient Financial Services (PFS) representatives make every effort to identify patients who may qualify for financial assistance at the earliest possible point in the registration/accounting process. This is done in a confidential manner that respects the privacy and dignity of the patient and his or her family.

Financial Assistance Program:

In accordance with our Mission and Values, Carondelet Health Network is committed to caring for all people regardless of their ability to pay, with special attention to those who are poor and vulnerable.  Carondelet Health Network offers financial counseling and assistance to help address any financial concerns patients or families may have regarding their care. Our financial aid policies, which can be found at HERE reflect Carondelet Health Network’s dedication to working together with our patients in a compassionate and caring manner to identify options for resolving their financial obligations.

For assistance please contact a Financial Counselor:

Carondelet St. Mary’s Hospital: (520) 872-6124

Carondelet St. Joseph’s Hospital: (520) 873-3249

Carondelet Holy Cross Hospital: (520) 285-8012

Carondelet Heart & Vascular Institute: (520) 285-3399

Carondelet Business Office: (520) 872-7100

Self Pay Discount

Carondelet recognizes that all patients may not have health insurance and are “self-pay.” A 55% discount on the hospital bill is provided to any patient who does not have health insurance and does not qualify for the Financial Assistance Program.

Contact Us

Sending your inquiry by e-mail can save you time and allow you to communicate with us when it is most convenient for you. Expect a reply within two business days. For security reasons we will respond by phone or U.S. Postal Service. Any information you provide will be kept strictly confidential. If you would like to speak to a customer service representative by phone, you may use the phone numbers listed below.

E-mail us your question or mail inquires to the following addresses:

St. Joseph’s Hospital
Correspondence
P.O. Box 5566
Tucson, AZ 85703-5566

St. Joseph’s Hospital
Patient Payment
P.O. Box 29657
Phoenix, AZ 85038-9657

(520) 872-7100

Other Contacts:
ER Associates - (520) 872-7130
Radiology Limited - (520) 795-0520
Centralized Scheduling - (520) 872-7200 

Additional Billing Resources

Billing FAQs
Glossary of Billing Terms