To ensure the highest quality health care for our patients, the Carondelet Health Network regularly participates in a national accreditation process conducted by the Joint Commission.
The Joint Commission (formerly known as the Joint Commission on Accreditation of Healthcare Organizations or “JCAHO”) is an independent, not for profit organization that sets standards for measuring health care quality and safety, and the safety of the environment in which that care is provided.
If you have questions or concerns about care you have received at Carondelet Health Network facility that have not been resolved by the Carondelet Health Network, you may contact Joint Commission in one of several ways:
Fax: Office of Quality Monitoring, 630-792-5636
Office of Quality Monitoring
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Phone: (800) 944-6610
If you have questions about how to file your complaint, you may contact the Joint Commission at this number between 8:30 to 5 p.m. (Central Time), weekdays.