Carondelet Health Network Chief Executive Officer Ruth W. Brinkley announced today the establishment of the position of Network Chief Operating Officer to help guide the largest integrated, nonprofit healthcare system in Southern Arizona. Odette Bolano, RN, MHA, FACHE, who currently serves as Executive Vice President and Chief Executive Officer of Carondelet St. Joseph’s Hospital and Carondelet Heart & Vascular Institute, assumes this new role on June 13, 2011.
“In the last few years, Carondelet has been evolving from a collection of four hospitals into an integrated system, providing Southern Arizonans with compassionate care in five key hospital settings -- including two specialty institutes offering some of this area’s most sophisticated and minimally-invasive brain, spine and heart surgeries. The Network also includes 21 primary and specialty care practices and a number of outpatient and ambulatory services that span the Tucson metropolitan market,” notes Brinkley. “In this time of increasing demands for quality, and to more effectively serve our patients, we are working to accelerate and coordinate improvements across all Carondelet entities. A Chief Operating Officer (COO) will increase our focus on customer service, quality of care and operational efficiency.”
Brinkley adds, “As the new COO for Carondelet, Ms. Bolano will work with our hospital CEOs, site administrators and physician leaders to guide the operations of St. Mary’s Hospital, St. Joseph’s Hospital, Carondelet Neurological Institute and Carondelet Heart & Vascular Institute in Tucson, and Holy Cross Hospital in Nogales.”
Under The Patient Accountability and Protection Act, reimbursement payments to hospitals and healthcare systems will be based on how well healthcare organizations perform within a predetermined set of quality indicators, including customer and patient satisfaction. New regulations require transparency and accountability for patient safety and quality outcomes, along with streamlined operations to ensure efficiencies. The sum of these changes means that health systems will be valued for helping to keep people out of hospitals and providing superior care when hospitalization is necessary.
“The rules of engagement for healthcare systems have changed,” says Brinkley. “Federal healthcare reform places significant focus on competencies in the management of wellness, prevention and chronic disease. Ms. Bolano is taking the role of Network COO in order to build upon the great care we already provide in a variety of settings and extend those best practices throughout our Network. Her role will be to connect and integrate operations in order to reduce redundancy and increase efficiency so that we bring greater value to the patients we serve.”
Bolano has a significant record of achievement in her 20-year healthcare career. She joined Carondelet Health Network in 2005 and has served as CEO of St. Mary’s Hospital prior to her current assignments as CEO of both St. Joseph’s and Carondelet Heart & Vascular Institute. Previously, she held several leadership roles with Texas hospitals in the Tenant Health System and HCA Healthcare Corporation. Bolano is a fellow of the American College of Health Care Executives and a member of the National Forum for Latino Healthcare Executives. She received her Bachelor of Science degree in Nursing from Texas Christian University, Fort Worth, Texas, and a Master’s degree in Healthcare Administration from the University of Houston at Clear Lake.
About Carondelet Health Network
Located in Tucson, Arizona, Carondelet Health Network is a Catholic, nonprofit health care system dedicated to responding to the health care needs of Southern Arizonans. With a Mission to Heal, Carondelet was founded by the Sisters of St. Joseph of Carondelet 130 years ago. Carondelet Health Network facilities include Carondelet St. Mary's Hospital, Carondelet St. Joseph's Hospital, Carondelet Heart & Vascular Institute and Carondelet Neurological Institute on the campus of St. Joseph’s Hospital in Tucson and Carondelet Holy Cross Hospital in Nogales, Arizona. Other Carondelet services include nearly fourteen Carondelet Medical Group primary care locations, three Carondelet Specialist Group offices, an ambulatory surgery center and various outpatient services. Carondelet Health Network is a ministry of Ascension Health, the nation's largest Catholic, non-profit health care system. In Fiscal Year 2010, Carondelet provided nearly $50 million (8.3 percent of its net revenue) in Community Benefit to improve the health of our community and increase access to health care. More information about Carondelet Health Network is available at www.carondelet.org.